FAQ

Welcome to the Frequently Asked Questions section of Lariyeli.
Here we provide clear information about orders, shipping, returns, and customer support.
If you need further assistance, please contact us using the details below.

1. How long does order delivery take?

Orders are processed and shipped according to the following timeframe:

  • Order processing time: 1–2 business days

  • Shipping time: 6–8 business days

  • Estimated total delivery time: 7–10 business days

More information is available in our Shipping Policy

2. Is shipping free?

Yes, standard shipping is provided at no additional cost for orders delivered within Ireland.
Please review our Shipping Policy

3. Where is your business located?

Lariyeli is an online business registered in UK.
We sell products exclusively through our website and deliver orders to customers within Ireland.

4. What should I do if my item is damaged or defective?

If an item arrives damaged or has a manufacturing defect, please contact our customer support team within 30 days of delivery.
Eligible items will be replaced at no additional cost in accordance with our Return Policy

5. Can I cancel my order?

Orders can be canceled within 24 hours after placement.
To request a cancellation, please contact our customer support team as soon as possible.

6. What is your return policy?

We offer returns in accordance with our established return conditions.
Complete information about eligibility and procedures is available in our Return Policy

7. When will I receive my refund?

Refunds are processed within 7 days after the returned item is received and inspected.
Refunds are issued to the original payment method.
For full details, please see our Refund Policy

8. Do your products come with a warranty?

Yes, products are covered by a 30-day warranty.
Warranty conditions are outlined in our Return Policy

9. How can I contact customer support?

You can contact us via:

Our support team is available to assist with order-related questions and general inquiries.

10. Do you ship internationally?

At this time, we deliver orders only within Ireland.
International shipping is not currently available.

11. Do you have a physical retail location?

No, Lariyeli operates exclusively as an online store and does not have a physical retail location.

12. Do you accept bulk or wholesale orders?

Yes, bulk purchase requests are accepted.
Please contact our support team to discuss availability and terms.

13. How do I exchange an item?

If you would like to exchange a product, please follow the instructions provided in our Return Policy

14. How can I track my order?

Once your order is shipped, you can track its status on our website using the Track Order page. You will need your order number and email address.

Contact information

Store Name: Lariyeli
Business Name: ZOV LTD (Registered in the UK)
Business Address: 3 Town Tree Road, Ashford, England, TW15 2PN
Warehouse Address: 10 St Thomas Rd, Dublin, D08 C7X4, Ireland
Email: info@lariyeli.com
Phone: +447367054020
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT+0)